General information
The protection of your personal data is of particular concern to us. We process your personal data exclusively on the basis of the statutory provisions (GDPR, DSG, TKG 2003).
For the provision of our website, for the processing of the sale of our goods and the provision of our services, we process information about you, so-called personal data - or "data" for short in the following. The term "processing" refers to any handling of data, such as the collection, storage, use and deletion of personal data.
We are happy to inform you about the processing of your personal data and the claims and rights to which you are entitled under data protection regulations in the context of the data protection declaration.
We are responsible for the processing of your personal data:
flamengo.immo GmbH
main square 23
4020 Linz
hello@flamengo.at
+43 676 4025255
If you have any complaints, questions or suggestions on the subject of data protection, please do not hesitate to contact us at any time using the contact details provided.
Data processing in the context of our website
General information
As part of our website, we process data that you disclose to us (e.g. in the context of orders), logs (our servers log who makes requests for security reasons) and cookies (these are small text files that are stored on your device and contain information to recognize you).
The web server for the operation of our website is technically operated by and hosted in the cloud of the German provider Hetzner.
To prevent third-party cookies from being set, you can block third-party cookies in your browser. Here you will find instructions for the most common browsers:
Firefox: here
Chrome: here
Internet Explorer: here
Safari: In Apple's Safari, third-party cookies are blocked by default.
No cookies are currently stored on your device when you use our website.
Data processing for the operation and security of our website (server logs):
Server logs
Purpose of processing: When you visit our website, the web server collects usage data (so-called server logs). The collection of this data is necessary to technically enable the connection to our server and the use of the website. This data is also used to prevent and analyze attacks.
The following server logs are collected: The IP address of the requesting device, together with the date, the time, the request, which file is requested (name and URL), the amount of data transferred to you, a message as to whether the request was successful, identification data of the browser and operating system used, and the website from which the access was made (should the access be made via a link).
Legal basis for processing: Your data is processed on the basis of our legitimate interest in ensuring the operation of the service and system security.
Recipient of the data: The web server for the operation of our website is technically operated by us. If there has been a hacker attack, the data from the server logs will be passed on to the law enforcement authorities. No other data will be passed on to third parties.
Further information: The server logs are stored for a maximum of 28 days.
Data processing in the context of business operations
Data processing in the context of establishing contact
We have integrated the contact form on our website using the Elementor Pro tool. It should be noted that no data is transferred to Elementor.
Purpose of processing: When you contact us (e.g. by e-mail, contact form or telephone), we process the data you provide when you contact us only to the extent that this is necessary to process the request or handle it.
Legal basis for processing: The processing of your data is carried out for the implementation of pre-contractual measures or for the fulfillment of a contractual relationship or is based on our legitimate interest, namely for the organization of the response to the request.
Recipient of the data: This data will only be transmitted on the condition that the transmission is necessary for answering your inquiry. The following service providers will receive your data in order to schedule appointments on our behalf to process your request
Further information: We process your data for as long as is necessary to process the request and, in the event of a follow-up request, for a further seven years after the last contact with you.
Data processing as part of our "contactless apartment viewing" service
Purpose of processing: As soon as we have activated you for the use of our application, your data will be processed for the performance of our service and the formal handling of the business cases to be handled by us within the scope of the business relationship.
Legal basis for processing: The processing of your data is carried out to fulfill a contractual relationship or is based on a legal basis in the context of a business relationship (or to process this).
Recipients of the data: If a transfer of your data relevant in the respective individual case is necessary for the fulfillment of the contractual relationship or on the basis of a legal basis, this is done to the following categories of recipients:
Further information: We only process your data for as long as is necessary for the fulfillment of the contractual relationship or due to legal obligations (e.g. according to tax and company law retention obligations). As a rule, we store data for seven years.
Data processing in the context of the business relationship
Purpose of processing: When you register our application on our website, we process your data to establish the business relationship. As soon as we have activated you for the use of our application, your data will be processed for the performance of our service and the formal handling of the business cases to be handled by us within the scope of the business relationship.
Legal basis for processing: The processing of your data is carried out to carry out pre-contractual measures or to fulfill a contractual relationship and to fulfill a legal obligation in the context of a business relationship (or to process this).
Recipients of the data: If a transfer of your data relevant in the respective individual case is necessary for the fulfillment of the contractual relationship or on the basis of a legal basis, this is done to the following categories of recipients:
Further information: We only process your data for as long as is necessary for the fulfillment of the contractual relationship or due to legal obligations (e.g. according to tax and company law retention obligations). As a rule, we store data for seven years.
Data processing for the purposes of carrying out administrative activities
Purpose of processing: We operate a customer relationship management system and process your data in order to document and improve our customer relationships with you (documentation of the content of communication between our employees and you).
Legal basis for processing: Your data is processed on the basis of our legitimate interest in optimizing customer-specific communication with you.
Recipients of the data: Your data will not be transferred to third parties who pursue their own purposes.
Further information: We store your data until the end of the third year after the last contact with you.
Your rights
Right to information about the stored data in accordance with Art. 15 GDPR
You have the right to request information as to whether we process your personal data. If this is the case, you have a right to information about this personal data and to further information related to the processing.
Right to rectification of inaccurate data pursuant to Art. 16 GDPR
In the event that personal data that we process about you is (no longer) accurate or incomplete, you can request that this data be corrected and, if necessary, completed.
Right to erasure of data in accordance with Art. 17 GDPR
If the legal requirements are met, you can request the erasure of your personal data.
Right to restriction of data in accordance with Art. 18 GDPR
If the legal requirements are met, you can request the restriction of the processing of data concerning you.
Right to data portability in accordance with Art. 20 GDPR
If the legal requirements are met, you can request the transfer of your data in a structured, commonly used and machine-readable format.
Right to object to unreasonable data processing in accordance with Art. 21 GDPR
For reasons arising from your particular situation, you can object at any time to the processing of data concerning you which we process on the basis of a legitimate interest in accordance with Art. 6 para. 1 lit. f GDPR.
Right to withdraw consent
If processing is based on a declaration of consent, you have the option to withdraw this consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
Right to complain to the data protection authority
If you are of the opinion that the processing of your personal data by us violates the applicable data protection law or your data protection claims have been violated in any other way, you have the option of complaining to the competent supervisory authority (Austrian Data Protection Authority). The address is
Austrian Data Protection Authority
Barichgasse 40-42
1030 Vienna
Phone: +43 1 52 152-0
E-mail: dsb@dsb.gv.at
Further information:
We need the data that we ask you to provide in order to process the sale of our goods and provide our services within the framework of the contractual relationship or to provide information that you have requested from us or when sending our newsletter and other information.
If you do not provide the data, we will not be able to provide our services.
Automated decision-making, including profiling, does not take place. If we process your personal data for a purpose other than that for which we have collected this data, we will inform you of this fact and inform you of this other purpose.
